Shipping policy

Return & Refund Policy

All sales are final. We do not accept returns or exchanges and do not issue refunds on completed orders.

Damaged, defective, or incorrect items: If your order arrives damaged, defective, or not as ordered, contact us within 7 days of delivery at sal@tex-inc.com or (480) 375-1844 with your order number and a photo of the issue. We will arrange a replacement at no additional cost to you.

Order changes & cancellations: To change or cancel an order, contact us within 24 hours of placing it. Orders that have already entered production or shipped cannot be canceled.

Return shipping: If a return is authorized, the customer is responsible for return shipping costs — except when the item was damaged, defective, or sent in error, in which case we cover it.

Shipping policy

Quick view

Select variant

Cart